Privacy Policy

The following privacy policy informs you about the collection and processing of personal data on this website. It explains how we handle your personal data and what you can expect when you use our services.
Name and contact details of the controller in accordance with Article 4(7) GDPR Name and address of the controller
The controller within the meaning of the General Data Protection Regulation and other national data protection laws of the member states as well as other data protection regulations is

Hotel Sielminger Hof
Goulas Christos & Kiralidou Sevasti GbR
Brühlstrasse 1
70794 Filderstadt
Phone.: +49 (0) 7158 /981259-0
Fax: +49 (0) 7158 /981259-20
www.hotel-sielmingerhof.de
info@hotel-sielmingerhof.de
Authorised representatives: Goulas Christos & Kiralidou Sevasti
Ust-IdNr.: DE 270233100
Your personal data is processed in accordance with German and European data protection law.

General information on data processing
Scope of the processing of personal data
We only process our users' personal data to the extent necessary to provide a functional website and our content and services. The processing of our users' personal data only takes place regularly with the user's consent. An exception applies in cases where prior consent cannot be obtained for factual reasons and the processing of the data is permitted by law.

Legal basis for the processing of personal data
Insofar as we obtain the consent of the data subject for the processing of personal data, Art. 6 para. 1 lit. a EU General Data Protection Regulation (GDPR) serves as the legal basis.

When processing personal data that is necessary for the fulfilment of a contract to which the data subject is a party, Art. 6 para. 1 lit. b GDPR serves as the legal basis. This also applies to processing operations that are necessary for the performance of pre-contractual measures.

Insofar as the processing of personal data is necessary to fulfil a legal obligation to which our company is subject, Art. 6 para. 1 lit. c GDPR serves as the legal basis.

In the event that vital interests of the data subject or another natural person require the processing of personal data, Art. 6 para. 1 lit. d GDPR serves as the legal basis.

If the processing is necessary to safeguard a legitimate interest of our company or a third party and if the interests, fundamental rights and freedoms of the data subject do not outweigh the former interest, Art. 6 para. 1 lit. f GDPR serves as the legal basis for the processing.

Data erasure and storage duration
The personal data of the data subject will be erased or blocked as soon as the purpose of storage no longer applies. Data may also be stored if this has been provided for by the European or national legislator in EU regulations, laws or other provisions to which the controller is subject. The data will also be blocked or erased if a storage period prescribed by the aforementioned standards expires, unless there is a need for further storage of the data for the conclusion or fulfilment of a contract.

Information on the collection, processing and use of personal data

Provision of the website and creation of log files
Personal data is automatically collected and processed every time you visit our website. The following data is collected for the purpose of compiling visitor statistics on the use of this website, improving the website and protecting it from cyberattacks:

(1) Information about the browser type and version used
(2) The user's operating system
(3) The user's internet service provider
(4) The IP address of the user
(5) Date and time of access
(6) Websites from which the user's system accesses our website
(7) Websites that are accessed by the user's system via our website

The log files may contain IP addresses or other data that enable an assignment to a user. This could be the case, for example, if the link to the website from which the user accesses the website or the link to the website to which the user switches contains personal data.
Legal basis for data processing
The legal basis for the temporary storage of data and log files is Art. 6 para. 1 lit. f GDPR.
Purpose of the data processing
The temporary storage of the IP address by the system is necessary to enable the website to be delivered to the user's computer. For this purpose, the user's IP address must remain stored for the duration of the session.
Storage of the log files
Data is stored in log files to ensure the functionality of the website. We also use the data to optimise the website and to ensure the security of our information technology systems. Personal data is not analysed for marketing purposes in this context.
These purposes also constitute our legitimate interest in data processing in accordance with Art. 6 para. 1 lit. f GDPR.
Duration of storage
The data will be deleted as soon as it is no longer required to fulfil the purpose for which it was collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended.

If the data is stored in log files, this is the case after seven days at the latest. Storage beyond this period is possible. In this case, the IP addresses of the users are deleted or anonymised so that it is no longer possible to identify the accessing client.

Objection and removal options
The collection of data for the provision of the website and the storage of data in log files is absolutely necessary for the operation of the website. Consequently, there is no possibility for the user to object.

Use of cookies
Some of the Internet pages use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies are used to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called ‘session cookies’. They are automatically deleted at the end of your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognise your browser on your next visit.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

Cookies that are required to carry out the electronic communication process or to provide certain functions that you have requested (e.g. shopping basket function) are stored on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimised provision of its services. Insofar as other cookies (e.g. cookies for analysing your surfing behaviour) are stored, these are treated separately in this privacy policy.

Contact forms
Description and scope of data processing
There are contact forms on our website that can be used to contact us electronically. If a user makes use of this option, the data entered in the input mask will be transmitted to us and stored.

 These data are

Your gender
First name and surname,
company,
address,
e-mail address,
telephone number
fax number
Your message
Date of arrival, date of departure
Requested room type
Other wishes / details / comments

The following data is also stored at the time the message is sent:
(1) The IP address of the user
(2) Date and time of registration
By sending the message, you consent to the processing of the data and reference is made to this privacy policy.
Alternatively, you can contact us via the e-mail address provided. In this case, the user's personal data transmitted with the e-mail will be stored.
The data will not be passed on to third parties in this context. The data is used exclusively for processing the conversation.
Legal basis for data processing
The legal basis for the processing of the data is Art. 6 para. 1 lit. a GDPR if the user has given consent.
The legal basis for the processing of data transmitted in the course of sending an e-mail is Art. 6 para. 1 lit. f GDPR. If the e-mail contact is aimed at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR.

Purpose of data processing
The processing of the personal data from the input mask serves us solely to process the contact. If contact is made by email, this also constitutes the necessary legitimate interest in processing the data.

The other personal data processed during the sending process is used to prevent misuse of the contact form and to ensure the security of our information technology systems.
Duration of storage

The data is deleted as soon as it is no longer required to fulfil the purpose for which it was collected. For the personal data from the input screen of the contact form and those sent by email, this is the case when the respective conversation with the user has ended. The conversation is ended when it can be inferred from the circumstances that the matter in question has been conclusively clarified.
The additional personal data collected during the sending process will be deleted after a period of seven days at the latest.

Right of objection and cancellation
The user has the option to revoke their consent to the processing of personal data at any time. If the user contacts us by e-mail, they can object to the storage of their personal data at any time. In such a case, the conversation cannot be continued.
All personal data stored in the course of contacting us will be deleted in this case.

Disclosure of personal data
Personal data will not be passed on without your express consent, unless there is a legal authorisation, e.g. if we are legally obliged to disclose data (information to law enforcement authorities and courts; information to public bodies that receive data due to legal regulations, e.g. social insurance agencies, tax authorities, etc.) or if we involve third parties who are obliged to maintain professional secrecy in order to enforce our claims.

Online booking via our website

Description and scope of data processing
Our website offers the option of booking rooms and hotel offers. If a user makes use of this option, the data entered in the input mask is transmitted to us and stored. These data are First name, surname, e-mail address, telephone number, billing address and contact person, age (if booking is made for children), data of fellow travellers (title, first name, surname), dates of stay (date of arrival, date of departure), rooms booked, time of booking, requests, payment data.
No other data will be passed on to third parties in this context. The data is used exclusively for processing the booking and for communication.

Legal basis for data processing
The legal basis for the processing of the data is the conclusion of an accommodation contract with the user. The legal basis for the transmission of the data is Article 6(1)(a) GDPR (consent) and Article 6(1)(b) GDPR (processing for the fulfilment of a contract). The transmitted data is stored in our hotel software and used to fulfil the contract.
Purpose of the data processing

The processing of the personal data from the input mask serves us solely to process the booking enquiry and to process payment transactions.

Duration of storage
The data will be deleted as soon as it is no longer required to fulfil the purpose for which it was collected. In the case of a contractual relationship, we will delete the data received as soon as national, commercial or contractual retention requirements have been fulfilled.

Right of objection and removal
The user has the option to revoke their consent to the processing of personal data at any time. If the user contacts us by e-mail, they can object to the storage of their personal data at any time. In such a case, the conversation cannot be continued. All personal data stored in the course of contacting us will be deleted in this case.

Registration on this website
You can register on our website in order to use additional functions on the site. We use the data entered for this purpose only for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise we will reject the registration.

In the event of important changes, for example to the scope of the offer or technically necessary changes, we will use the e-mail address provided during registration to inform you in this way.

The processing of the data entered during registration is based on your consent (Art. 6 para. 1 lit. a GDPR). You can revoke your consent at any time. All you need to do is send us an informal email. The legality of the data processing that has already taken place remains unaffected by the cancellation.
The data collected during registration will be stored by us for as long as you are registered on our website and will then be deleted. Statutory retention periods remain unaffected.
Processing of data (customer and contract data)

We collect, process and use personal data only insofar as it is necessary for the establishment, content or amendment of the legal relationship (inventory data). This is done on the basis of Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual measures. We collect, process and use personal data about the use of our website (usage data) only insofar as this is necessary to enable the user to use the service or to bill the user.
The customer data collected will be deleted after completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.

Plugins and tools
Google Web Fonts
This site uses so-called web fonts provided by Google to ensure a uniform display of fonts. When you open a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly.
For this purpose, the browser you use must connect to Google's servers. This tells Google that our website was accessed via your IP address. Google Web Fonts are used in the interest of a uniform and appealing presentation of our online offerings. This represents a legitimate interest within the meaning of Art. 6 (1) (f) GDPR.
If your browser does not support web fonts, a standard font from your computer will be used.
For more information about Google Web Fonts, see https://developers.google.com/fonts/faq and Google's privacy policy: https://www.google.com/policies/privacy/.
Google Maps
This site uses the Google Maps map service via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
To use the functions of Google Maps, it is necessary to save your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.
Google Maps is used in the interest of a pleasant presentation of our online offers and easy findability of the places we specify on the website. This represents a legitimate interest in the sense of Art. 6 Para. 1 lit. f GDPR.
You can find more information on how user data is handled in Google's privacy policy: https://www.google.de/intl/de/policies/privacy/.
Route planner Google Maps / BING

If you would like to use our route planner, for example to plan your route to us, you must enter your starting point and destination. This data is processed by the Google Maps map service of Google Inc. By using Google Maps, information about your use (in particular the IP address of your computer) can be transferred to a Google Inc. server in the USA and stored there. We have no influence on the further processing of data by Google Inc. Please also read the terms of use in the Google Maps map if you wish to use the service. If you do not agree to data processing by Google Inc., please refrain from using the map or deactivate the Java script function in your browser to only receive a limited view.
Children

Our offer is generally aimed at adults. Persons under the age of 18 should not send us any personal data without the consent of their parents or guardians.
Rights of the data subjects
If your personal data is processed, you are the data subject within the meaning of the GDPR and you have the following rights vis-à-vis the person responsible:

(1) Right to information
You can request confirmation from the responsible party as to whether personal data concerning you are being processed by us.
If such processing is taking place, you can request information from the responsible party about the following information:
• the purposes for which the personal data are processed;
• the categories of personal data that are processed;
• the recipients or categories of recipients to whom the personal data concerning you have been or will be disclosed;
• the planned duration of storage of the personal data concerning you or, if specific information is not possible, criteria for determining the storage period;
• the existence of a right to rectification or erasure of the personal data concerning you, a right to restriction of processing by the responsible party or a right to object to such processing;
• the existence of a right to lodge a complaint with a supervisory authority;
• all available information about the origin of the data if the personal data is not collected from the data subject;
• the existence of automated decision-making, including profiling, pursuant to Art. 22 (1) and (4) GDPR and – at least in these cases – meaningful information about the logic involved, as well as the scope and intended effects of such processing for the data subject.
You have the right to request information as to whether the personal data concerning you will be transferred to a third country or to an international organization. In this context, you can request to be informed of the appropriate guarantees in accordance with Art. 46 GDPR in connection with the transfer

(2) Recht auf Berichtigung
Sie haben ein Recht auf Berichtigung und/oder Vervollständigung gegenüber dem Verantwortlichen, sofern die verarbeiteten personenbezogenen Daten, die Sie betreffen, unrichtig oder unvollständig sind. Der Verantwortliche hat die Berichtigung unverzüglich vorzunehmen.

(2) Right to rectification
You have the right to request rectification and/or completion from the controller if the personal data concerning you that are processed are incorrect or incomplete. The controller must carry out the rectification immediately.
(3) Right to restriction of processing
You can request restriction of processing of personal data concerning you under the following conditions:
• if you contest the accuracy of the personal data concerning you for a period that enables the controller to verify the accuracy of the personal data;
• the processing is unlawful and you refuse to delete the personal data and instead request restriction of the use of the personal data;
• the controller no longer needs the personal data for the purposes of processing, but you need them to assert, exercise or defend legal claims, or
• if you have objected to processing in accordance with Art. 21 Para. 1 GDPR and it has not yet been determined whether the legitimate reasons of the controller outweigh your reasons.
If the processing of personal data concerning you has been restricted, this data may - apart from its storage - only be processed with your consent or for the establishment, exercise or defense of legal claims or to protect the rights of another natural or legal person or for reasons of important public interest of the Union or a Member State.
If the restriction of processing has been restricted in accordance with the above-mentioned conditions, you will be informed by the controller before the restriction is lifted.

(4) Right to erasure
a) Obligation to erase
You can request that the responsible party delete the personal data concerning you immediately, and the responsible party is obliged to delete this data immediately if one of the following reasons applies:
• The personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.
• You withdraw your consent on which the processing was based in accordance with Art. 6 (1)(a) or Art. 9 (2)(a) GDPR, and there is no other legal basis for the processing.
• You object to the processing in accordance with Art. 21 (1) GDPR and there are no overriding legitimate reasons for the processing, or you object to the processing in accordance with Art. 21 (2) GDPR.
• The personal data concerning you have been processed unlawfully.
• The deletion of the personal data concerning you is necessary to fulfill a legal obligation under Union law or the law of the Member States to which the responsible party is subject.
• The personal data concerning you were collected in relation to information society services offered in accordance with Art. 8 (1) GDPR.
b) Information to third parties
If the controller has made the personal data concerning you public and is obliged to delete them in accordance with Art. 17 (1) GDPR, he shall take appropriate measures, including technical ones, taking into account the available technology and the implementation costs, to inform data controllers who process the personal data that you, as the data subject, have requested that they delete all links to these personal data or copies or replications of these personal data.
c) Exceptions
The right to deletion does not exist if the processing is necessary
• to exercise the right to freedom of expression and information;
• to fulfill a legal obligation that requires processing under Union or Member State law to which the controller is subject, or to perform a task that is in the public interest or in the exercise of official authority vested in the controller;
• for reasons of public interest in the area of ​​public health in accordance with Art. 9 (2)(h) and (i) and Art. 9 (3) GDPR;
• for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Art. 89 (1) GDPR, insofar as the right referred to in section a) is likely to make the achievement of the objectives of this processing impossible or seriously compromises it, or
• to assert, exercise or defend legal claims.

(5) Right to information
If you have asserted your right to rectification, erasure or restriction of processing vis-à-vis the responsible party, the responsible party is obliged to inform all recipients to whom the personal data concerning you was disclosed of said rectification, erasure or restriction of processing, unless doing so should prove impossible or involve disproportionate expenditure.
You have the right to be informed by the responsible party of these recipients.

(6) Right to data portability
You have the right to receive the personal data concerning you that you have made available to the responsible party in a structured, common and machine-readable format. In addition, you have the right to transmit this data to another controller without hindrance from the controller to whom the personal data was made available, provided that
• the processing is based on consent in accordance with Art. 6 Para. 1 lit. a GDPR or Art. 9 Para. 2 lit. a GDPR or on a contract in accordance with Art. 6 Para. 1 lit. b GDPR and
• the processing is carried out using automated procedures.
In exercising this right, you also have the right to have the personal data concerning you transmitted directly from one controller to another controller, insofar as this is technically feasible. The freedoms and rights of other persons must not be impaired by this.
The right to data portability does not apply to the processing of personal data that is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

(7) Right of objection
You have the right to object at any time to the processing of personal data concerning you based on Art. 6 (1) (e) or (f) GDPR for reasons related to your particular situation; this also applies to profiling based on these provisions.
The controller will no longer process the personal data concerning you unless he can demonstrate compelling legitimate grounds for the processing which outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.
If the personal data concerning you are processed in order to conduct direct advertising, you have the right to object at any time to the processing of the personal data concerning you for the purpose of such advertising; this also applies to profiling insofar as it is related to such direct advertising.
If you object to processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.
In connection with the use of information society services, you have the option of exercising your right of objection by means of automated procedures that use technical specifications, regardless of Directive 2002/58/EC.

(8) Right to revoke the declaration of consent under data protection law
You have the right to revoke your declaration of consent under data protection law at any time. The revocation of the consent does not affect the legality of the processing carried out on the basis of the consent until the revocation.

(9) Automated decision in individual cases including profiling
You have the right not to be subjected to a decision based solely on automated processing - including profiling - which produces legal effects concerning you or significantly affects you in a similar way. This does not apply if the decision
• is necessary for entering into or fulfilling a contract between you and the controller,
• is permitted by Union or Member State law to which the controller is subject, and this law contains appropriate measures to safeguard your rights and freedoms as well as your legitimate interests or is made with your explicit consent.
However, these decisions must not be based on special categories of personal data pursuant to Art. 9 (1) GDPR, unless Art. 9 (2)(a) or (g) GDPR applies and appropriate measures to protect your rights and freedoms as well as your legitimate interests have been taken.
With regard to the cases referred to in (1) and (3), the controller shall take appropriate measures to safeguard the rights and freedoms as well as your legitimate interests, including at least the right to obtain human intervention on the part of the controller, to express your point of view and to contest the decision.
(10) Right to lodge a complaint with a supervisory authority
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, place of work or place of the alleged infringement, if you consider that the processing of personal data concerning you infringes the GDPR.
The supervisory authority to which the complaint was submitted shall inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy under Art. 78 GDPR.

Contact person for data protection
If you have any questions about the collection, processing or use of your personal data, or if you would like information, correction, blocking or deletion of data, please contact:

Hotel Sielminger Hof
Brühlstrasse 1
70794 Filderstadt - Sielmingen
Tel.: +49 (0) 7158 /981259-0
Fax: +49 (0) 7158 /981259-20
info@hotel-sielmingerhof.de